Whether desktops or notebooks, networks, servers or peripheral devices: after an initial consultation, APA-IT plans the outsourcing process in detail for the client, so the effort and costs are minimal. After delivery, the IT system is maintained by IT professionals. Thus the entire IT system remains in competent hands, and the client can concentrate on his area of expertise.
An APA-IT team is available for support during the entire process – the technicians at the ServiceDesk are on duty 24 hours a day, 7 days a week.
Requirements concerning availability, performance and security are developed and implemented in accordance with a defined service level agreement.Product information (pdf, 1,530.2 KB)